A lot has been written and said about the recent woes of the
gambling industry – fewer people gambling, less money being generated by games
of chance, changing demographics, etc. Some of the commentary has merit but the
facts are that the gaming industry is making more money in the USA and around
the world than it ever has. Most of the trepidation among casino execs comes
from their insecurity about being able to attract young audiences or what are
referred to as Millennials. Those fears are justified.
In the past week I read two articles, one lengthy,
comprehensive, and prophetic by Motley Fool’s Jeff Hwang, and another in my
local newspaper by Matt Spillane. In my mind, both articles touch on the issue
of greed.
Hwang, a well-known writer and personality in the poker
world, makes a case for how best to address the “Millennial Problem.” See Entire Article Here . . . His
premise is that most of the solutions extant in the business do not address the
core issue that “. . . the gaming industry as a whole is giving less and less
action, while millennials in general are more perceptive to nickel-and-diming.”
In Hwang’s opinion what the casino execs fail to realize is that Millennials
are not the idiots they perceive them to be but are savvy, experienced,
potential customers who see through the hype and will not fully participate
until the casinos give them the value they know does not now exist on the
casino floor.
Hwang’s analysis includes charts and graphs that show
clearly what many of us sense in our gut when we walk into a casino – the value
that we used to get and, for us older players, were used to getting, has slowly
been eroded in favor of higher house advantages. From the almost complete
dismantling of 3:2 payoffs on blackjacks to the precipitous increase of low
value table games, a reasonably intelligent gambler can no longer hope to
reduce the house’s odds to a manageable level.
The inexperienced moderate income player no longer has a
place in a casino. The very lowest stakes table games in the vast majority of
establishments require a minimum bet of $10 at off-peak times. Most evenings
and definitely weekends it may be difficult to find any table even at that
rate. The norm has become $15 blackjack tables and many $25 tables.
Expecting novice gamblers to risk those stakes to “experience” the game is short-sighted and has been keeping new players away.
Even slot machines, the perennial refuge of the small time
gambler, have surreptitiously increased stakes to the point of fleecing
customers. Courageous slot players in the old days would risk a $3 maximum per
pull on a dollar machine in return for an advertised 98% pay back. Sometimes
you won and sometimes you’d lose but you never felt like you were being robbed.
These days a “penny” slot player needs to risk far more than a dollar per spin
to activate the jackpot and nickel machines requiring more than a hundred units
per spin can eat through a small bankroll in no time. To add insult to injury,
the payback on these low denomination machines is often in the mid 80% area.
All of these innovations that tend to increase the stakes
that gamblers play at also tend to decrease the numbers of players that are
playing. That’s simple economics. But greed is in play here and the mentality
is to get as much as you can into the casino coffers as fast as you can.
Slowly, the casino experience is losing its former aura of entertainment in
favor of a “get it while you can” attitude on the part of the corporations.
And don’t think that your local lottery vendor is giving you
a better deal, which brings me to the second article I mentioned. It’s really
only a small piece in the local newspaper but the gist of it is simply that one
of the nationally available lotteries, Powerball, will soon be INCREASING the
odds of winning the jackpot. That’s right! I said “INCREASING,” not decreasing.
The disclaimer in the article says that smaller prizes will be easier to win but who do you know that plays the lottery to win a “smaller” prize. The only reason anyone plays is a chance at the jackpot – that life-changing hundreds of millions of dollars!
So, even as lottery players in New York have decreased since
2013, the wisdom here is that making it harder to win will attract more
players. I don’t think so. If you though that 175,223,510 to 1 odds were bad,
what do you think 292,201,338 to 1 will be? Really bad. Really, really bad!
In a quest to make more money, more money for investors no
matter what anyone tells you about where the profits go, those who control our
country’s gambling interests are biting the hands that feed them. The greedier
they get the fewer people will participate, especially younger, smarter, more
discerning players like Millennials. And a few of us older ones will be a lot
more careful about where we plunk down our retirement benefits.
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